SHIPPING:
All packages are shipped via UPS with a tracking number in the US only:
Flat rate of $7.95 or Free if over $75
UPS Ground or expedited, rate is decided by the carrier.
RETURNS:
Vintage Items
Ornaments cannot be returned after Christmas, December 25th.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Thank you for shopping at Woods Grove.
The following terms are applicable for any products that You purchased with
Us.
Interpretation and Definitions
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Interpretation
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The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.
Definitions
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For the purposes of this Return and Refund Policy:
* Company (referred to as either "the Company", "We", "Us" or "Our" in this
Agreement) refers to Woods Grove LLC, 302 Court Street Brooklyn, NY 11231.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to Woods Grove, accessible from
[www.woodsgrove.com](www.woodsgrove.com)
* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Your Order Cancellation Rights
==============================
You are entitled to cancel Your Order prior to it shipping. We process and ship orders in 1-2 days so cancellations need to be communicated asap.
In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:
* By email: [email protected]
* By visiting this page on our website:
* By phone number: 7188584851
We will issue you a refund no later than 5 days from the day on which We receive
the returned Goods. You will not be reimbursed for shipping charges incurred if we have already shipped the goods.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email: [email protected]
* By visiting this page on our website:
* By phone number: 7188584851